Business Connect Events
Service NSW Business Connect provides free, independent, tailored business advice from experienced advisors in one‑on‑one sessions. We offer practical insights and business skills development. Services also include events and resources on a range of topics for small business. Central NSW Business HQ is an approved independent provider for Service NSW Business Connect until June 2025.

Getting started with import and export
Online session New South Wales, AustraliaExplore the dynamic world of international trade with our webinar led by industry specialist Nalinda. Gain a comprehensive introduction to the import/export business in Australia, covering key aspects such as the basics of international trade, the pivotal role of import-export in the global economy, and identification of opportunities and challenges in this sector.
How effective communication improves customer service
Online session New South Wales, AustraliaBusiness Connect Advisor, Nalinda Ranaweera, will give you practical tips in plain language, so you can immediately enhance customer satisfaction, resolve conflicts, and leave a lasting impression. This webinar will cover topics such as active listening, empathy, handling difficult situations, and using technology for better communication.
Budgeting 101 for entrepreneurs
Online session New South Wales, AustraliaAre you a startup founder or entrepreneur? Do you love your product or service but struggle with financial necessities of being a business owner? If so, this webinar is for you.
Guide to becoming a sole trader
Online session New South Wales, AustraliaStarting a business is not only a matter of simple compliance tasks but of complex decision making around customers, products, market gap, brand and pricing. Whether you are in the process of starting a new venture or simply have an idea and don’t know what to do next, this session is sure to provide you with everything you need to know to setup as a sole trader and hit the ground running.
Confirm your business viability
Online session New South Wales, AustraliaDo you have a great idea for a business? It's important to validate your idea before making any big decisions. This webinar will help you determine if your idea is financially viable.
Startup pricing techniques
Online session New South Wales, AustraliaUnderstanding how much it costs you to produce your product or service is key to a suitable pricing strategy, learn the key elements to consider when pricing your product or service and confidently set your prices.
Social media essentials for business owners
Online session New South Wales, AustraliaAre you ready to unlock the power of social media? Join us for an engaging and informative webinar designed to introduce you to the world of social media.
Business planning: blueprint for success
Online session New South Wales, AustraliaDo you have a plan? Join this webinar where we dive deep into the art of effective business planning. Whether you’re a seasoned entrepreneur or just starting out, this event is packed with actionable insights and practical strategies.
How to start a business – Central West & Orana and Far West
Online session New South Wales, AustraliaThis webinar will cover the 8 most popular questions we are asked each day when we are talking to business intenders. If you're thinking of starting a business, but have no business experience, this one's for you.
Effective sales strategies for business success
The sales process can be daunting for any new business but being able to sell your products or service is a critical skill. It's important to consider your unique value proposition, be aware of your target market, and know what techniques are available to help.
Cash flow strategies for entrepreneurs
Online session New South Wales, AustraliaAre you ready to master the art of cash flow management? This webinar will cover the basics, explain the forecasting process, and provide practical strategies to improve cash flow in your business. Whether you’re a seasoned entrepreneur or just starting out, you're bound to pick up actionable insights.
Join us at our next event...
Social Media Strategies
Social Media Strategies
Overview
Social media is a must for any business. In this workshop you will learn insights into social media platforms and how it works hand in hand with business in the digital world.
What you'll learn
- Why you should use Social Media in your marketing strategy
- How to develop a social media strategy
- Creating and scheduling content for Social Media
- Tips & Tricks for Social Media Success
There is no preparation required to attend this free workshop which will be held in Cowra. Attendance will be limited to 20 attendees.
Meet the presenter

Andrea Ciotti
Andrea is passionate about providing support to small businesses across the Western region of New South Wales. Originally from the United States, Andrea has lived in Australia since 2014 working within the areas of e-commerce, retail trade, marketing and event management.
After gaining industry experience, she started her own successful retail (bricks-and-mortar) and e-commerce store in 2016 and expanded into the United States market in 2020. Drawing on her experience, Andrea specialises in advising businesses in areas such as e-commerce, retail trading, marketing and digital presence.
In addition to her small business experience, Andrea holds a Bachelor of Business from the University of Central Florida with a focus in Marketing and Sports Business Management. By understanding the demands placed on small business owners, Andrea uses her skills in marketing, branding, social media, and planning to ensure that her clients achieve their dreams and unlock their full potential.
Andrea is an enthusiastic professional who uses engaging communication to facilitate better business practices and solve problems. She is excited to share her knowledge to empower others to succeed. Andrea is an accredited Mental Health First Aid officer.

Business Connect is a dedicated and personalised NSW Government program that provides trusted advice to help you start, run, adapt or grow your small business.
Workshop Costs
Eligible Businesses can attend at NO COST. Talk to us about whether you’re eligible.
Workshop Dates
- Cowra
- Wednesday, 14 Sep 2022
- 6.00pm - 7.30pm
- Cowra Bowling Club
- 27 Vaux Street, Cowra NSW
- Weddin
- Thursday, 15 Sep 2022
- 10.00am - 11.30am
- Grenfell Bowling Club
- Cross Street, Grenfell NSW
- Mudgee
- Wednesday, 21 Sep 2022
- 6.00m - 7.30pm
- Club Mudgee
- 99 Mortimer Street, Mudgee NSW
- Narromine
- TBC
- 5.30pm - 7.00pm
- Narromine Shire Council Chambers
- 124 Dandaloo Street, Narromine NSW
- Gillgandra
- Wednesday, 5 Oct 2022
- 5.30pm - 7.00pm
- TBC
- TBC
- Coonabarabran
- Thursday, 6 Oct 2022
- 6.00pm - 7.30pm
- TBC
- TBC
- Broken Hill
- Wednesday, 26 Oct 2022
- 5.30pm - 7.00pm
- Broken Hill Civic Centre
- Chloride Street, Broken Hill NSW
- Cobar
- Thursday, 27 Oct 2022
- 5.30pm - 7.00pm
- TBC
- TBC