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Business Connect Events

Service NSW Business Connect provides free, independent, tailored business advice from experienced advisors in one‑on‑one sessions. We offer practical insights and business skills development. Services also include events and resources on a range of topics for small business. Central NSW Business HQ is an approved independent provider for Service NSW Business Connect until June 2025.

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Validate your business idea

Online session New South Wales, Australia

Do you have a great idea for a business? It's important to validate your idea before making any big decisions. This webinar will help you determine if your idea is financially viable.

Introduction to import and export

Online session New South Wales, Australia

Explore the dynamic world of international trade with our webinar led by industry specialist Nalinda. Gain a comprehensive introduction to the import/export business in Australia, covering key aspects such as the basics of international trade, the pivotal role of import-export in the global economy, and identification of opportunities and challenges in this sector.

Effective customer communication leads to great customer service

Online session New South Wales, Australia

Business Connect Advisor, Nalinda Ranaweera, will give you practical tips in plain language, so you can immediately enhance customer satisfaction, resolve conflicts, and leave a lasting impression.

This webinar will cover topics such as active listening, empathy, handling difficult situations, and using technology for better communication.

How to create a strategic plan

Strategic planning is essential for businesses seeking long-term success, yet it is often overlooked by busy small business owners who find themselves stuck in the day-to-day grind. Contrary to what you may think, strategic planning doesn’t have to be time-consuming. In fact, clarifying your vision can help save you time and ensure that you don’t get stuck in the weeds.

In this webinar we will introduce you to our ‘strategic plan on a page’ model. This effective tool will guide you through a simple, logical, and systematic planning process. By taking this approach, you will clarify your vision and determine the steps to get there. Furthermore, this concise, visual model is easy to share with, and communicate to, business partners, staff, and other stakeholders, so you can all drive in the same direction!

Business planning – Bathurst

Upstairs Startup Hub Level 1, 203-209 Russell Street, Bathurst, New South Wales, Australia

Do you have a plan? Join Russell Meadley in-person and dive deep into the art of effective business planning. Whether you’re a seasoned entrepreneur or just starting out, this event is packed with actionable insights and practical strategies.

Every business needs a business plan. Your business plan acts as a blueprint, guiding you on your business journey. A simple business plan doesn’t need a lot of information and can be easily tailored to your business. In this workshop you will learn how to create and implement a simple and effective business plan.

Strategies to sell your product or service

The sales process can be daunting for any new business but being able to sell your products or service is a critical skill. It's important to consider your unique value proposition, be aware of your target market, and know what techniques are available to help.

Cashflow for business

Online session New South Wales, Australia

Are you ready to master the art of cash flow management? This webinar will cover the basics, explain the forecasting process, and provide practical strategies to improve cash flow in your business. Whether you’re a seasoned entrepreneur or just starting out, you're bound to pick up actionable insights.

How to start a sole trader business

Online session New South Wales, Australia

Whether you are in the process of starting a new venture or simply have an idea and don’t know what to do next, this session is sure to provide you with everything you need to know to setup as a sole trader and hit the ground running.

Budgeting basics for startups

Online session New South Wales, Australia

Are you a startup founder or entrepreneur? Do you love your product or service but struggle with financial necessities of being a business owner? If so, this webinar is for you.

Resilience: adapting to market and customer expectations

Online session New South Wales, Australia

Discover the core principles of resilience and gain strategic skills to adapt business operations and strategies. Learn how to build a resilient business, so that you're prepared for whatever comes your way.

Business planning – Orange

Central NSW Business HQ L 2 296-298 Summer St, Orange, NSW, Australia

Do you have a plan? Join Nalinda Ranaweera in-person and dive deep into the art of effective business planning. Whether you’re a seasoned entrepreneur or just starting out, this event is packed with actionable insights and practical strategies.

Every business needs a business plan. Your business plan acts as a blueprint, guiding you on your business journey. A simple business plan doesn’t need a lot of information and can be easily tailored to your business. In this workshop you will learn how to create and implement a simple and effective business plan.

Women in leadership – Orange

Central NSW Business HQ L 2 296-298 Summer St, Orange, NSW, Australia

Are you tired of putting on a mask, using corporate buzz words that aren’t your own and showing up as someone you don’t know? In this workshop you will learn how to harness your natural state and use authenticity to deliver a real experience for your small business

Join us at our next event...

Social Media Strategies

Learn about social media platforms and how they work hand-in-hand with business in the digital world.

Social Media Strategies

Overview

Social media is a must for any business. In this workshop you will learn insights into social media platforms and how it works hand in hand with business in the digital world.

What you'll learn

  • Why you should use Social Media in your marketing strategy
  • How to develop a social media strategy
  • Creating and scheduling content for Social Media
  • Tips & Tricks for Social Media Success

 

There is no preparation required to attend this free workshop which will be held in Cowra. Attendance will be limited to 20 attendees.

Meet the presenter

Andrea Ciotti

Andrea is passionate about providing support to small businesses across the Western region of New South Wales. Originally from the United States, Andrea has lived in Australia since 2014 working within the areas of e-commerce, retail trade, marketing and event management.

After gaining industry experience, she started her own successful retail (bricks-and-mortar) and e-commerce store in 2016 and expanded into the United States market in 2020. Drawing on her experience, Andrea specialises in advising businesses in areas such as e-commerce, retail trading, marketing and digital presence.

In addition to her small business experience, Andrea holds a Bachelor of Business from the University of Central Florida with a focus in Marketing and Sports Business Management. By understanding the demands placed on small business owners, Andrea uses her skills in marketing, branding, social media, and planning to ensure that her clients achieve their dreams and unlock their full potential.

Andrea is an enthusiastic professional who uses engaging communication to facilitate better business practices and solve problems. She is excited to share her knowledge to empower others to succeed. Andrea is an accredited Mental Health First Aid officer.

Business Connect is a dedicated and personalised NSW Government program that provides trusted advice to help you start, run, adapt or grow your small business.

Workshop Costs

Eligible Businesses can attend at NO COST. Talk to us about whether you’re eligible.

Workshop Dates

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