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Webinar Checklist & FAQ

Everything you need to join us online

BizHQ regularly runs webinars on a variety of topics. We have put together a handy pre-webinar checklist and answered some FAQs to help.

Webinar Attendee Checklist

  • Add the event to your calendar.
  • Block out time to attend the session (allow 10 minutes either side if possible).
  • Download Zoom / Check you have the latest version of the software.
  • Save the Zoom link email where it can be easily located (if you’re really clever copy and paste into your calendar booking).
  • Have your notepad, pen, beverage of choice ready to go.
  • Put your phone on do not disturb so you have no interruptions.

Webinar FAQ

Do I need the Zoom app to join?

We recommend you have the Zoom app installed on whichever device you are planning to use to access the webinars. However, it is possible to view zoom with an internet browser without the download if space is an issue. It may ask that you sign up/create an account before it will let you access the session.

How much does it cost?

In most cases there’s no cost to attend our webinars if they’re subsidised by NSW or Federal Government. If there is a cost to attend it will be clearly stated and you will need to pay at the time of registration.

What is the best way to watch a webinar?

Ideally you’ll have somewhere quiet with minimal distractions where you can set up on your computer, laptop or mobile device. In reality you can set up anywhere so long as you can see and hear the presenter.

How do I post a question?

You can post a question by writing up a chat message to the presenter (private message) or alternately by putting it in the group chat box. If the presenter asks for verbal questions you can use the reaction icon to raise your hand before speaking.

Will my camera or microphone be on?

Some presenters and sessions like for participants to have their camera on and microphone to ask questions. For other sessions there will be presenter only view which means that only the presenter and other hosts are seen on the main screen so it’s optional for you to have video on.

I’ve lost the link to join – what do I do?

During normal business hours phone main office on 02 6362 0448 and they will email to you directly

After hours contact the presenter (details provided in the confirmation email). Generally we send out an email to all registered attendees on the day of the event with the link included – just in case people lost it.

I’m not able to attend this webinar because I’ve had something come up, can I get a recording?

Some sessions won’t be recorded, however we can organise for a 1:1 with the presenter so that you don’t miss out on the information that was covered in the webinar. This can be a 1:1 in person or zoom meeting. They may also provide a copy of their presentation slides if requested.

Sunday, 21 February 2021

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